Returns Policy and Warranty
We understand that sometimes you may want to make return or exchange. We can accept returns and exchanges for all Glasses and Sunglasses orders returned to us within 14 days of receiving your package.
How to make a return
If you would like to make a return or exchange simply send a request to firstname.lastname@example.org or call us on 02079358200 quoting your order number and the products you are sending back.
- The cost of shipping returns is not covered by Mallon+Taub
- It is your responsibility to make sure we receive the glasses safely
- Products must be returned in a new and unused condition with original packaging (Case)
Once we have received your returns a refund will be issued to you within 3-5 working days.
All our Glasses and Sunglasses include a standard manufacturing warranty, which depending on the manufacturer may be for 1 or 2 years. This only covers manufacturing faults and does not include damage caused due to wear and tear or misuse.
To make a warranty claim please contact us.
If you have any further queries regarding our returns policy and warranty then please contact us